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Support For You.
Built for Purpose. Not for Profit.
HAIR Festival 2026
Exclusive access to Dynamic Pricing education facilitated by recognised global experts for HAIR Festival delegates.
Plus receive a bonus copy of CSRC Snapshot.
Learn More.
HAIR Festival Delegates
Complete the form for your exclusive offers and we will email you!
Create the Change.
Membership for good. Contribute to social impact.
Creative Skills Retail Council
The Creative Skills Retail Council (CSRC) is a special purpose not-for-profit professional association focused on advancing business and workforce capability, sector research, skills recognition and social impact across Australia’s hair, barber, and makeup personal services sector.
CSRC leads the industry into a bold new era - where creativity, business acumen, and fresh ideas thrive within a social-enterprise model that gives back.
We exist to promote commerce, strengthen industry, and create social impact - empowering the creative skills retail community through industry-led guidance, stakeholder engagement, innovation and meaningful membership.
Our objective is to help professionals do business smarter, more sustainably, and with greater purpose.
We champion purpose-driven growth, ethical business, a skilled, recognised and valued workforce, and a stronger, more connected creative sector.
Our members are a force for positive change - creating impact, one member at a time.
Professional Member Benefits
Shop For Good
Earn redeemable Good Points on purchases that help our social impact. Add your brand on merch.
CSRC Academy
Certifications included for you and your team. Receive training credits to the value of your membership.
Member Perks
Access our National Perks Program at VIP Pricing. A world of rewards and benefits for you.
My Community
You're not alone. Connect with industry peers and experts.
My Research
Benefit from our research and deep analysis expertise.
My Voice
Shape policy and innovation. Your voice to Government and stakeholders.
My Business
- Business Resources
- General HR Advisory
- Legal/IR - Optional Extra
My Compliance
- CSRC Business Program
- Executive Programs
- CSRC Endorsed Training
Be Part of the Creative Change
Discover the benefit in becoming a Professional Member.
SaCSA
Exploring the Drivers of Hairdressing Workforce Shortages
Download the full report - HERE
According to Jobs and Skills Australia, Hairdressers have remained in national shortage since 2021. Discover the 5 inter-connected under-pinning causes.
SaCSA
Online RTO Workshop.
7 July 2pm - 3.30pm: SHB30221 Certificate III in Make-Up online workshop and feedback - REGISTER
SaCSA is conducting a major update to five key beauty qualifications to keep training aligned with the sector's evolving needs.
CSRC Snapshot
The second edition of CSRC Snapshot year-end 2025 is the member portal.
The mid-year 2026 report is soon to drop!
This report focuses on consumer insights and retail trends and is an expert analysis of consumer behaviour impacting spend decisions for the hair, barber and makeup sectors.
It looks at retail sector dynamics, and key commercial challenges facing business operators with sector specific strategy tips provided.
CSRC Professional Members and supporting stakeholders can access the full report in their member portal.
How to Stay Visible in the AI Ecosystem
CSRC Free Training
Search is changing and customer behaviour is evolving.
This is really important introductory training for business operators delivered daily to your inbox.
People First Leadership.
CSRC Free Training
Strong leadership is about building businesses that last.
In service-based industries, your products and experience are delivered by people, not systems.
When teams feel valued and supported, businesses see stronger retention, better client experiences and more sustainable growth.
This series will share simple, practical insights to help you build effective, happy teams without adding complexity or pressure.
People first. Always.
Join a Council. Shape the Future.
Expressions of interest are open.
Become a CSRC Industry Council Member.
Represent your state or territory.
Our Promise to You.
Independent Governance
Listening to All Voices
For Purpose and Social Impact
Member Guided
Member Value
Member Focused
48th WorldSkills Competition: Meet the 2026 Skillaroos
Showcasing skills excellence in hair and beauty.
Congratulations to Larni Roberts of Zedz Hair Salon, Western Australia and Alesandria Tipi of Eco Beauty Lounge Alice Springs, Northern Territory.
The competition will be held in Shanghai, September 2026!
