Membership For Good.
Support For You.
Built for Purpose.
A not-for-profit social enterprise
Subscribe and make a difference. Be Part of the Creative Change.
Creative Skills Retail Council
The Creative Skills Retail Council (CSRC) is a special purpose not-for-profit professional association focused on advancing business and workforce capability, sector research, skills recognition and social impact across Australia’s hair, barber, and makeup personal services sector.
CSRC leads the industry into a bold new era - where creativity, business acumen, and fresh ideas thrive within a social-enterprise model that gives back.
We exist to promote commerce, strengthen industry, and create social impact - empowering the creative skills retail community through industry-led guidance, stakeholder engagement, innovation and meaningful membership.
Our objective is to help professionals do business smarter, more sustainably, and with greater purpose.
We champion purpose-driven growth, ethical business, a skilled, recognised and valued workforce, and a stronger, more connected creative sector.
Our members are a force for positive change - creating impact, one member at a time.
Professional Member Benefits
Shop For Good
Earn redeemable Good Points on purchases that help our social impact. Add your brand on merch.
CSRC Academy
Certifications included for you and your team. Receive training credits to the value of your membership.
Member Perks
Access our National Perks Program at VIP Pricing. A world of rewards and benefits for you.
My Community
You're not alone. Connect with industry peers and experts.
My Research
Benefit from our research and deep analysis expertise.
My Voice
Shape policy and innovation. Your voice to Government and stakeholders.
My Business
- Business Resources
- General HR Advisory
- Legal/IR - Optional Extra
My Compliance
- CSRC Business Program
- Executive Programs
- CSRC Endorsed Training
Be Part of the Creative Change
Discover the benefit in becoming an Original Professional Member.
CSRC Snapshot - Drops January 2026!
The current CSRC Snapshot Report - mid-year 2025 is in the member portal and the year-end report is released next month. This report focuses on consumer insights and retail trends and is a timely analysis of consumer behaviour impacting spend decisions.
It looks at retail sector dynamics, and key commercial challenges facing business operators across Australia with sector specific strategy tips provided.
CSRC Professional Members can access the full report in their member portal.
What's Coming Up?
Draft Training Products Public Consultation Period: 20 October 2025 - 27 February 2026
Our Jobs and Skills Council SaCSA has engaged extensively with stakeholders across industry, VET and unions to explore the challenges and opportunities within the current qualifications. Utilising these insights, they have worked closely with their Technical Committee to shape the updated draft training products.
The draft training products are now open for public consultation.
View the draft training products and leave your feedback - HERE
How to Stay Visible in the AI Ecosystem
Free Training
Search is changing and customer behaviour is evolving.
This is really important introductory training for business operators delivered daily to your inbox.
Join a Council. Shape the Future.
Applications are open.
Become a CSRC Industry Council Member.
Represent your state or territory.
Our Promise to You.
Independent Governance
Listening to All Voices
For Purpose and Social Impact
Member Guided
Member Value
Member Focused
48th WorldSkills Competition: Meet the 2026 Skillaroos
Showcasing skills excellence in hair and beauty.
Congratulations to Larni Roberts of Zedz Hair Salon, Western Australia and Alesandria Tipi of Eco Beauty Lounge Alice Springs, Northern Territory.
The competition will be held in Shanghai, September 2026!
